03 67 82 02 31
Contact Electrical terminals
01 81 87 28 18
Contact Networks and Telecommunications
Conectic
Networks and Telecoms
We are organized to meet the needs of our customers, through a mirror organization, and respond to customer satisfaction.
Activity management to carry out pre-calls, monitor interventions, close out and process GeMs in compliance with operator processes.
managers and site supervisors to provide technical and local supervision of teams, and ensure that work is carried out safely and to the high quality standards required by operators (ROs and COs)
project managers to ensure contractual follow-up (KPI, contract, price)
Our solutions
FTTH: Rollout and maintenance T + D1, D2 (horizontal and vertical (pre-fibration buildings))
- Copper: distribution maintenance, creation of distribution arteries (SR to PC), repair of pairs in distribution
- Civil engineering: replacement of hatches, excavations, buried cable, trench sinking
- Posts: installation/removal, replacement, reinforcement of supports (wood, metal, composite)
- Creation / replacement and maintenance of cabinets / locks (FTTH)
For all works, we have the know-how to handle administrative and regulatory issues: DT/DICT, road permits, DOE, etc.
Terminal line: Residential, Professional and Enterprise markets
Connection and maintenance of copper and fiber optic networks,
- FTTH: from PB to customer PTO/DTIO = internal service wiring and wired service to building common areas)
- Copper: from the PC to the customer's premises (DTI/PDF = internal service cabling and wired service to building common areas)
Multiservice on all media (copper and FTTH): box installation, wifi optimization, TV set-top boxes
Installation of wifi hotspots for key accounts nationwide
- Technical visits
- Installation and configuration of terminals and servers
- Rack cross-connection (RJ45)
- Commissioning, measurements
- Recipes
Our methods and action plans
Analysis
Tracking indicator results
performance
Analysis of the most recurrent cases
and/or the most impactful
Verification / Follow-up
Stock control and management
through processes and monitoring
Field inspection by
group.
Action plan
Implementation of action plans
Board training and information
Raising awareness, preventing
technicians
Identification of improvement points
Identifying the consequences
( OFF BOARD) )do not impact
other indicators)
Point of communication with
group leaders to have the
field vision.
Locking in actions and efficiency
If action brings expected result
= action maintained. If not obtained or over a period
too long: action corrected
Internal performance monitoring
(
benchmark, reaching thresholds...)
